Privacy Policy

Who we are

Kai Genesis is owned and operated by Co-Op Business Club LLC, a limited liability company registered in the State of Wyoming, United States.

For privacy-related inquiries contact [email protected]

What we collect

We collect only what is necessary to provide personalized guidance through Kai.

Information you provide

• Health goals and wellness objectives
• General timeline and budget preferences
• Treatment interests and preferences
• Contact information if you choose to provide it
• Feedback and conversation history with Kai

Information we never collect

• Government ID numbers or passport numbers
• Financial account details or payment credentials
• Private passwords of any kind
• Biometric data
• Medical records or clinical diagnoses

Information collected automatically

• Standard web analytics (pages visited, time on site)
• Device and browser type for compatibility
• General geographic region (country level)
• Cookie data — see our Cookie Policy

How we use it

• Provide personalized guidance through Kai
• Improve the accuracy and usefulness of Kai's responses
• Publish and improve our content library
• Respond to your inquiries and requests
• Comply with legal obligations

We do not use your information for advertising profiling, do not sell it to third parties, and do not use it for any purpose beyond providing and improving this service.

Who we share with

We share data only with technology providers required to operate this service. All are bound by Data Processing Agreements.

• GoHighLevel — CRM and communications infrastructure
• Anthropic (Claude) — AI processing for Kai's responses
• Google Workspace — Document storage and operations

We do not share your data with providers, advertisers, or any third party beyond what is required to operate this service.

Your rights

• Access — request a copy of data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your data
• Portability — request your data in a portable format
• Objection — object to certain uses of your data
• Withdrawal of consent — withdraw consent at any time

These rights apply under GDPR (EU), PDPA (Thailand), and PIPEDA (Canada) where applicable. Contact [email protected]. We respond within 5 business days.

Cookies

This site uses cookies to function and improve your experience. Non-essential cookies do not activate without your explicit consent. See our full Cookie Policy for details.

Data security

We take reasonable technical and organizational measures to protect your data. All transmission is encrypted via HTTPS. In the event of a breach affecting your data we will notify you within 72 hours as required by applicable law.

To report a security issue: [email protected]

International data transfers

Your data may be processed in the United States, Thailand, or other countries where our technology providers operate. Where data is transferred outside your home jurisdiction we ensure appropriate safeguards are in place including standard contractual clauses and Data Processing Agreements with all processors.

Changes to this policy

When we update this policy we will update the version number and date at the top of this page and post a notice on the homepage. Continued use of Kai Genesis following any update constitutes acceptance of the revised policy.

Contact us